Microsoft Plugin from ShoreTel


ShoreTel has developed a new plug-in for Microsoft Skype for Business. This plug-in embeds telephony controls inside the “Skype for Business” client.

With this Plug-in, users will be able to use a lot of those controls directly through the Skype for Business client, from directly dialing contacts and running conference calls to transferring calls, viewing and setting presence information, accessing voicemail boxes, and routing calls.

David Lang – Sales Director in Phone Pulse explains that “This will now allow an organisation to move to a Microsoft Desktop strategy where Skype for Business is the desktop client but uses ShoreTel as the core telephony platform. It gives a business choice to either use ShoreTel Connect or Skype for Business as the desktop tool.

More importantly it does not force an organisation to deploy Skype for Business as a PBX but to use the ShoreTel Unified Communications IP telephony platform which is significantly less complex and more cost effective to manage.”

Phone Pulse can demonstrate this functionality for you, so please contact us on 1890-929-800 to arrange a demo or